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Return Policy

  1. Return of an unopened product is acceptable within 30 days with 10% restocking fee.
  2. All return shipment costs are the responsibility of the buyer.
  3. All original shipping costs are the responsibility of the buyer, non-refundable.
  4. If shipped on Mod Made's account, we will issue full refund less restocking fee and the round trip shipping costs.
  5. We do not accept or exchange of any used, displayed or assembled product.
  6. Please contact account manager for RMA (Return Merchandise Authorization) number to be placed on the return package together with original invoice.
  7. Mod Made will not be held responsible for any return item lost in transit. It's highly recommend you use a traceable and insured shipping method.
  8. Credits towards the account for the return will occur as soon as the merchandise is received and inspected by Mod Made.
  9. In terms of damage/defect or error on Mod Made's end, we provide free* replacement of part or entire merchandise. However, if you decide you do not want parts or a replacement, the item can be returned under our standard return policy (costs involved).

*In case of freight damage in transit, a replacement is only available at no cost to the buyer when proper notations are made to the Bill of Lading/Proof of Delivery Form.