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Shipping Policy

  1. In-stocked items will be ready to ship within 3 business days.
  2. Most orders are shipped via Fedex. Large items and volume orders will shipped via Common Carrier.
  3. Customers can use either their choice of shipping method or Mod Made's account.
  4. Default shipping option is curbside delivery if shipping on Mod Made's account. For any upgrade services, please contact account manager.
  5. Before signing the freight bill, please inspect the shipment for damages. Please make sure the carrier signs the freight bill for any damages. In case of freight damage in transit, a replacement is only available at no cost to the buyer when proper notations are made to the Bill of Lading/Proof of Delivery Form. (Please review "Freight Claim" section below for more detail)
  6. Orders can be held for 10 business days. Any in-stocked merchandise held over 10 business days from the date the order was processed will be charged $25/day or $125/week storage fee.